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The many strengths of small local Insurance Brokers


If you were to believe what you read in the insurance press, then you may think that the small local insurance broker, like ourselves, is heading for decline… but don’t believe everything you hear.

We have found that in fact the opposite is true. Local communities are very much in favour of using and supporting local SME’s for a multitude of reasons and the many pros of having that direct customer interaction and personal service far outweighs the pennies you may be able to save by using faceless large national brokers.

Here are some of the benefits of using a small local insurance broker:

· Living and working in your community means that we have local knowledge that we can use to your advantage such as where the risks are likely to be. Issues such as theft and subsidence tend to be localised in certain areas, so using a broker who has this crucial local knowledge will ensure you get tailored advice.

· We pride ourselves in establishing a personal relationship with all of our customers, so we know who you are when you call us or pop in to see us. This aspect of our service significantly improves your overall experience with us and makes you feel like a valued customer- which of course you are.

· Our offices are open to the public during the working week so are accessible for local people. If you would prefer not to arrange your insurance by phone or over the internet, we are more than happy to see you in our offices or even at your home or office. We can also be found at local shows too!

· Buying insurance should mean that you have protection in the event that the worst should happen. This is where we really shine. When making a claim you want reassurance that your claim is being dealt with quickly and efficiently. The frustration of dealing with large national brokers and call centres can cause added stress in an already stressful situation. You want responsiveness from your broker- and that is what you get with us. You can also pop in to see us at any time if you wish.

· The method that we use to obtain insurance quotes from locally based underwriters on a regular basis, means that we are always up to date on which insurers companies to use. It is more tailored than using the postcode method which larger insurance brokers tend to use.

· Our staff are focused and committed to you. We love insuring the local businesses that are in the heart of the community that we use and visit. It gives us a great sense of pride knowing that the local shops, restaurants, hairdressers etc are insured by us.

· We support each other- Local companies like to deal with other local companies. It gives us a real sense of the community spirit and wellbeing which you just don’t get with large national brokers. We know our customers well and can wholeheartedly refer individuals to tradesmen in the area. So, we could even send business back to you!

· We are competitive. Using a local broker doesn’t cost the earth. If it did, we wouldn’t have the loyal customer base that we do.

Don’t take our word for it though, get in touch to find out what we can do for you. We would love to hear from you and help you get the right tailored cover for your business needs. Call us on 01392 797733 or email sales@exe-insurance.co.uk

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Call us now on 01392 797733 or alternatively use the button below to contact us online.

Contact Us